Outsource your
Customer Support
Increase Your Customer Satisfaction and Reduce Your Overheads by up to 55%
- Our team have worked for amazing companies like Google, Disney and John Lewis
- We have years of experience in helping businesses integrate remote customer support employees into their company.
- We back the quality of every single employee, find out how.
- No long-term contracts, no Recruiter costs, no HR Issues, no National Insurance
Build A Reputation for World Class Customer Experiences.
Outsourcing customer support helps you focus on what you do best: growing your company fast.
Outsourcing your customer support will make sure that fast growth doesn’t cost you high customer churn,
expensive full-time support teams, or a backlog of unanswered questions.
Meet
Roxanne Armstrong
CUSTOMER SERVICES REPRESENTATIVE
9 years + experience
| Operations Management | |
| Account Management | |
| Reconciling Accounts | |
| Researching | |
| Social Media Management | |
| Writing |
Bronwynn Reid
LIVE CHAT MANAGER
4 years + experience
| Organisation | |
| Task Management | |
| Attention to detail | |
| Data Capturing | |
| Email Management | |
| Transcription |
Chloe Smedy
CUSTOMER SERVICES MANAGER
11 years + experience
| Customer Service | |
| Client services | |
| Negotiation | |
| Building relationships | |
| Account Management | |
| CRM Management |
Customer Support
Give customers another reason to fall in love with your brand. We have experienced customer support agents, mangers, social media community management agents and Live Chat reps ready to integrate into your company.
Case Studies
Our clients use Remote Customer Support Staff to:
- Manage after sales support for a small but fast-growing E-Commerce Platforms in Fashion
- Manage sales and customer queries via social media channels for an Online Education Provider
- Organise and support online webinars for an Executive Coaching Consultancy business
- Look after Live Chat questions for an online Fitness Provider
Support Across Channels
Chat
In-App
Phone
Social Media
Help customers as soon as they hit a snag or have a question. Fast support via chat shows
that you care, improving customer retention and loyalty.
- Turn frustration into net positive customer interactions
- Respond in seconds to every customer chat that comes in
- Seamlessly integrate your chat app, social media accounts, phone systems with your outsourced customer service rep
Seamless Integration Across all
customer support Platforms
Compatible with 100+ Support Softwares!
“AVirtual is one of the biggest assets I possess. My customer service manager Sarah, has transformed the way I work with
colleagues, suppliers and investors. She keeps the wheels turning smoothly and efficiently and makes sure everything
happens on time and in the right manner.”