Bronwynn Reid

Bronwynn Reid

LIVE CHAT MANAGER

PROFILE

I am passionate about what I do and I like to keep things organised. I have worked in a range of industries in a variety of roles, and I have found that this has added skills and knowledge that help in my work today. I love to learn new ways of doing old things, to maximise on efficiency.

WORK

12/2016 – present

Senior Personal Assistant

AVirtual

  • Calendar management (taking bookings,
    making meetings)
  • Email management (get inboxes to zero)
  • Project management
  • Answering of phones
  • Data capturing
  • Creating invoices and quotes
  • Chasing invoices for payment
  • Reconciling bills and invoice payments
  • Office management
  • Transcription
  • And many other adhoc tasks
04/2014 – 11/2016

Receptionist/Manager

Sorbet

I started out as a Receptionist and then worked my
way up to be Manager of three salons owned by the
same franchisee. Duties were as follows:

  • Answering phones and making bookings
  • Replying to all email enquiries
  • Payments
  • Staff rosters
  • Salon product orders, done weekly
  • Retail product orders, done weekly
  • Salon checks, done weekly
  • Retail product orders, done weekly
  • Salon checks, done weekly
12/2011 – 04/2013

Customer service
assistant

Wynberg Pharmacy

  • Helping customers look for shop items or
    direct them to the pharmacy
  • Recommend items
  • Completing product training
  • Taking product purchases
  • Answering the phone and taking prescription
    orders

EDUCATION

2006

Massage Therapy

Camelot (via Damelin)

2005

Matric certificate

Selly Park Secondary School

SKILLS

Organisation
Task Management
Attention to detail
Data Capturing
Email Management
Transcription
Excel
Word
Diary management

HOBBIES

Knitting and crocheting
Knitting and crocheting
Reading
Reading
Camping
Camping
Baking
Baking
Picnics
Picnics