PROFILE

Quality-orientated Sales and Client Services Account Manager with 3 years’ experience in sales and 8+ years’ experience in client services. Great communication and organisational skills and a knack for offering reassurance and building trust within client relationships. Not competitive by nature but enjoys the occasional challenge and there is a constant drive for accuracy. An exceptional work ethic and desire to do the best possible with an ability to hop around within a range of tasks mean that a somewhat ‘jack of all trades’ disposition is noted

INDUSTRIES WORKED IN

Virtual Assistants, Social Media Marketing & Immigration

EXPERIENCE

• Support Sales Directors for both Marketing and
  Virtual Assistant teams
• Monitor, report on, and manage own sales leads and client services related to own and other sales
• Provide support to VA team as and when required – client services is not limited to support of the
  client but also to those who are working for the client

• Tour bookings and sales
• Calendar management
• Email management
• Document compilation and formatting
• Very small event co-ordination

• Client services most important – support,
  understanding and reassurance is vital in this
  industry
• Developing good relationships and trust building
• Management of highly confidential
  documentation
• Management of all aspects of the application from
  booking to application to following up to receipt
  of an outcome and further actions pending
  outcome results