PROFILE
Quality-orientated Sales and Client Services Account Manager with 3 years’ experience in sales and 8+ years’ experience in client services. Great communication and organisational skills and a knack for offering reassurance and building trust within client relationships. Not competitive by nature but enjoys the occasional challenge and there is a constant drive for accuracy. An exceptional work ethic and desire to do the best possible with an ability to hop around within a range of tasks mean that a somewhat ‘jack of all trades’ disposition is noted
INDUSTRIES WORKED IN
Virtual Assistants, Social Media Marketing & Immigration
EXPERIENCE
2017 – present
Sales & Client Services
Account Manager
AVirtual
- Support Sales Directors for both Marketing and
Virtual Assistant teams
- Monitor, report on, and manage own sales leads and client services related to own and other sales
- Provide support to VA team as and when required – client services is not limited to support of the
client but also to those who are working for the client
11/2016 – 10/2017
Executive Virtual Assistant
AVirtual
- Tour bookings and sales
- Calendar management
- Email management
- Document compilation and formatting
- Very small event co-ordination
2012 – 2016
Senior Administrator
Intergrate Immigration
- Client services most important – support,
understanding and reassurance is vital in this
industry
- Developing good relationships and trust building
- Management of highly confidential
documentation
- Management of all aspects of the application from
booking to application to following up to receipt
of an outcome and further actions pending
outcome results