I have years of experience working across multiple roles across a range of industries. I have mostly worked in start-up companies which has trained me to be proactive and think like an entrepreneur. I love the challenge that comes with something new, and find satisfaction in being organised and looking outside the box to find solutions that work. I am passionate about making sure clients feel heard and are well looked after.
04/2013 – 08/2018
Senior Account Manager
- Trouble shooting, advising and assisting VIP
and complex event organisers.
- Checking and approving all new events and
screening for fraudulent events and purchases.
- Sourcing, training, managing and working
alongside a team of event gate staff and
- Writing blog posts on the website aimed at
educating and helping all event organisers.
- Reconciling expenses through Xero, and
actioning payouts daily to event organisers, as
well as quoting and invoicing through Xero.
- Sending out monthly mailers using Mailchimp.
- Inbound and outbound sales.
- Providing full training for Event Organisers
running their own door and advising what they
would need in terms of staff and equipment
depending on the nature and size of their
- Researching effective marketing methods, and
assisting accounts with raising their sales, and
10/2011 – 10/2013
- Part-time assistance with Rocking the Daisies
annual music festival.
- Booking and arranging flights and travel
arrangements for main stage artists.
- Compiling hospitality riders for main stage
- Acting as a go between for artists, site and
- Dealing with all the accreditation for the
artists at the festival.
06/2012 – 03/2013
- Ensuring all customer queries are attended to
and customer needs are satisfied across all
communication channels (email, nanorep,
telephone and social media).
- Compiling weekly progress reports.
- The analysis and pinpointing of system errors,
as well as the implementation of solutions to
2018 – present
BHC School of Design Certificate
2018 – present
Friends of Design Certificate
City Varsity Certificate
|Operations Management|| |
|Account Management|| |
|Reconciling Accounts|| |
|Social Media Management|| |