PROFILE

I have years of experience working across multiple roles across a range of industries. I have mostly worked in start-up companies which has trained me to be proactive and think like an entrepreneur. I love the challenge that comes with something new, and find satisfaction in being organised and looking outside the box to find solutions that work. I am passionate about making sure clients feel heard and are well looked after.

WORK EXPERIENCE

• Trouble shooting, advising and assisting VIP
  and complex event organisers.
• Checking and approving all new events and
  screening for fraudulent events and purchases.
• Sourcing, training, managing and working
  alongside a team of event gate staff and
  supervisors.
• Writing blog posts on the website aimed at
  educating and helping all event organisers.
• Reconciling expenses through Xero, and
  actioning payouts daily to event organisers, as
  well as quoting and invoicing through Xero.
• Sending out monthly mailers using Mailchimp.
• Inbound and outbound sales.
• Providing full training for Event Organisers
  running their own door and advising what they
  would need in terms of staff and equipment
  depending on the nature and size of their
  event.
• Researching effective marketing methods, and
  assisting accounts with raising their sales, and
  brand awareness.

• Part-time assistance with Rocking the Daisies
  annual music festival.
• Booking and arranging flights and travel
  arrangements for main stage artists.
• Compiling hospitality riders for main stage
  artists.
• Acting as a go between for artists, site and
  production crew.
• Dealing with all the accreditation for the
  artists at the festival.

• Ensuring all customer queries are attended to
  and customer needs are satisfied across all
  communication channels (email, nanorep,
  telephone and social media).
• Compiling weekly progress reports.
• The analysis and pinpointing of system errors,
  as well as the implementation of solutions to
  correct them.